Mental Health & Addiction Intake/Care Coordinator
MENTAL HEALTH & ADDICTION INTAKE/CARE COORDINATOR (Full-time Permanent)
Job Summary: Noojmowin Teg Health Centre is seeking the services of a Mental Health and Addiction Intake/Care Coordinator. The MHA Intake/Care Coordinator is a member of the mental health and addiction team that contributes to the effective delivery of mental health and addiction services with clients of Noojmowin Teg Health Centre. The coordinator is the main point of contact for mental health and addiction services and will facilitate triage and screening of all individuals seeking service and determine type of services needed. This role may include Client Intake, Assessment, Treatment planning support, Supportive Counselling and Case Management/System Navigation. Crisis Intervention for clients and family members may also be required. The MHA Intake/Care Coordinator will report to the Mental Health & Addictions Manager.
The MHA Intake Coordinator is familiar with other services and resources in the community and is proficient at system navigation. Case consultation, Case Conferencing and Advocacy with community partners and services are an integral part of the role. Due to the specialized nature of this position the MHASN needs to have an in depth understanding of the treatment pathways and risks associated with the use of Opioids, some of which include overdose risks, naloxone, addiction medicine (Suboxone, MMT, other), harm reduction practices, health complications and experience collaborating within the health system.
- Providing entry/intake services: o Monitor and ensure timely processing of incoming referrals/service requests
- Perform intakes with individuals seeking service using program intake forms
- Assign individuals to members of the clinical mental health and addiction team based on individual’s needs and availability of clinicians
- Managing the individual’s expectations regarding availability and timeframe for accessing programs and services
- Monitoring current wait times for service for each program area to update Mental Health and Addiction Manager regularly o Provide interim supportive counseling to those waiting for services as needed • Be current of existing and surrounding MHA services and referral networks related to such services
- System navigation and making referrals to appropriate programs and services, when necessary, internally and externally
- Client case management
- Maintaining a good working relationship and ongoing communication with referral sources and community agency representatives
- Delivering community presentations regarding mental health and addiction services and referral and intake processes
- Emotional support/supportive counseling to clients seeking services and building trust and rapport with clients
- Maintaining all required documentation and data entry in the execution of their clinical practice in a timely manner in EMR
- Maintaining a current knowledge and skill base relative to the agencies clinical practice through identifying and participating in ongoing professional development activities
- BSW or BA in a social work/health related discipline or Diploma in a health-related discipline with minimum 3 years’ experience in a mental health and addiction setting will also be considered
- Knowledge of traditional health practices
- Knowledge of current Best Practices in the treatment of substance use
- Additional trainings and/or certificates that focused on opiate use and the risks associated with use considered an asset • Additional trainings around crisis intervention, prevention and de-escalation considered an asset
- Demonstrated skills in system navigation, treatment planning, and case management
- Previous experience working in First Nations communities
- Ability to speak, translate and/or demonstrated willingness to learn the Anishnaabemowin language
- Self-motivated individual with the ability to utilize available resources in a team oriented shared health care environment
- Good interpersonal, listening and communication skills with the ability to engage people to build trust and rapport
- Ability to problem solve and take initiative
- Strong organizational skills and ability to work with deadlines
- Proficiency in using Microsoft Office, including data base applications
- Willing to work flexible hours as required
- Current CPR Level C and First Aid
- Ability to travel including a reliable vehicle and appropriate insurance
- Clear vulnerable sector record check is required
- Proof of Covid-19 Vaccination status is required
Submission: Cover letter, resume, and list three (3) work-related references with contact information.
Applications: Can be received marked ‘Confidential’, by email at firstname.lastname@example.org, by facsimile at (705) 368-3922, or by mail:
Attn: Human Resources Noojmowin Teg Health Centre
Postal Bag 2002, Hwy. 540
Aundeck Omni Kaning First Nation
Little Current, ON P0P 1K0
To learn more about this employment opportunity, call (705) 368-0083 ext. 235.
Chi-Miigwetch/Thank you for your interest in Noojmowin Teg Health Centre; only those selected for an interview will be contacted.